Documents

1. General Provisions

This Privacy Policy is prepared in accordance with Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (Personal Data Protection Law, PDPL) and reflects the requirements of the United Arab Emirates (UAE) legislation regarding the processing and protection of personal data. GreenVita Hydroponics LLC S.P.C. respects your privacy and is committed to protecting the personal data of users of the website greevita.ae.

2. Scope of Application

This Policy applies to:

• visits to the website greevita.ae;
• the use of services, tools, and applications associated with the website.

By using the website, you confirm your agreement to the terms of this Policy.

3. Collection of Personal Data

We may collect the following information:

1. Data you provide directly: name, email address, phone number, address, account details.
2. Technical information: IP address, device and browser type, access date and time, pages visited.
3. Data from third-party sources: if you interact with us through partner services or social n

4. Purposes of Data Processing

Personal data may be processed for the following purposes:

• providing and improving our services;
• processing inquiries, feedback, and website registrations;
• marketing communications and newsletters (only with your consent);
• analytics and statistical purposes;
• compliance with UAE legal requirements and internal company policies.

5. Disclosure of Personal Data to Third Parties

We may share personal data with:

• service providers, partners, and contractors under confidentiality obligations;
• government and law enforcement authorities when required by law;
• a new owner in the event of a merger, reorganization, or sale of the company.

6. International Data Transfer

Personal data may be transferred outside the UAE only in accordance with the PDPL, provided that the receiving country ensures an adequate level of data protection or appropriate contractual safeguards are in place.

7. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• website functionality, authentication, and preference storage;
• analyzing user behavior;
• marketing purposes (only with your consent).

More information about cookies is available at: greevita.ae/cookie
You may disable cookies in your browser settings; however, this may affect the website’s functionality.

8. Data Retention

We retain personal data only for the period necessary to achieve the purposes for which it was collected or as required by law. After the retention period expires, data is deleted or anonymized.

9. Data Security

We implement technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or disclosure.

10. User Rights

Under the PDPL, you have the right to:

• request access to your personal data;
• request correction of inaccurate or incomplete information;
• request deletion of your personal data (where applicable);
• withdraw your consent to data processing;
• object to certain types of data processing.

11. Third-Party Websites

The website may contain links to third-party websites. We do not control and are not responsible for their privacy practices or the processing of personal data on such external sites.

12. Changes to the Policy

We may update this Privacy Policy from time to time. All changes become effective upon publication on the website. You are encouraged to review this Policy periodically.

13. Contact Information

If you have any questions or requests regarding personal data processing, you may contact us at:

• Email: office@greenvita.ae
• Phone: +97124410096
• Address: Office 05, M floor, Remah Tower, Abu Dhabi, United Arab Emirates